We all know how hard it is to be the "newbie". It's a new workplace and everything and everyone is unknown. It can feel awkward and daunting, and worse if your new colleagues treat you warily as the outsider who hasn't proven they fit-in yet.
Yes, that is what we see in so many workplaces. The new person must prove they fit in. What a horrible way to treat people.
Every employer we've met says they want to have engaged people who will stick around and grow with the business. Well, it starts with the induction. Yet we also know how few businesses have created a warm and welcoming induction process for when their new people join.
In some workplaces, the induction is all about safety, security, and compliance. It's time to make it what it should be - about engagement and participation.
We're being reminded of this ourselves this week. We've just moved into a new shared office, after years of working from home. So everything is new and a little bit daunting, but it has never felt awkward because we have a great support from Arthur, who goes out of his way to make us feel welcome and settled in our new 'home'.
We can all be like Arthur, then every new team member will be able to quickly move-on from feeling awkward and daunted - and do you know what? - most of them will actually fit-in!
In an article for Bonusly, George Dickson sited a study of over 1,000 workers which found that "31% reported having quit a job within the first six months. According to the research participants, the top reasons for leaving were a poor on boarding experience, a lack of clarity surrounding job duties and expectations, or a less than stellar boss ..."
Hmm, sounds familiar. The good news is that all of these factors are within the control of the business. So what could be done better?
IDEAS FOR MAKING A GREAT INDUCTION PROCESS
Some ideas you might like to consider are:
So, what about the rocket science? There isn't any, which makes it all the more puzzling as to why this just doesn't go right in so many businesses. It starts with having a clear and documented procedure that anyone can follow when new people join your business.
Doing all that you can to make people feel comfortable and important goes a long way to making their first few weeks the foundation for their great contribution. And then they can create the extraordinary.
H Agents write about the joys and challenges of entrepreneurship and managing people.