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The Change Agent

at last!  HR might be starting to get it!

22/8/2018

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We often question the strategic value that HR brings to business.  Too often it is focused on risk minimisation rather than strategic contribution.

Perhaps that is finally starting to change.  We're a part of a movement to re-focus HR systems and processes on meaningful strategic contribution.  We understand that the more we focus on compliance, the less we inspire performance.  

In an article in the Human Resources Director Australia magazine dated 16 August 2018 entitled ‘This Is Why It's Such An Exciting Time To Be In HR Today’, Bridget Loudon, founder and CEO at Expert360 states:
“The systems that they (HR Professionals) put in place need to not just be systems of record but systems of interaction that allow them to create a really great experience.”

We’re in total agreement!  

Every HR System that we’ve seen puts the focus onto compliance; ticking boxes, and people ratings and rankings … Yuk!   They completely miss the human aspect of performance and the value of engaging conversations around desired outcomes.  

We spent a great deal of time trying to find the system that would deliver what we wanted: an online hub for people and culture that provides a single place where people could easily access the things they required to allow for high performance and accountability.
We couldn't find one, so we decided to build it.

We set out to create a tool that the people will want to use, rather than something that is just another tool for HR risk management, not for them!

THE 4 THINGS THAT GUIDE OUR WORK PERFORMANCE

There’s four things that govern what we do, and how well we do it, when we’re at work:
  1. The position/s we hold, and our clarity of the outcomes it is there to achieve;
  2. Our ability to access training, policies, and procedures when we need them;
  3. The teams we are a member of, and our mutual expectation of the actions we should achieve; and
  4. The culture that we work within.  With this in mind, we identified that the business need is for a tool that focuses on culture and accountability, not one that focuses on legal risk, rankings and ratings.  Yet every HR system we investigated just further instilled the same old stale and ineffective HR processes.  

A great culture and accountability tool is one where there is:
  • visibility and clarity of the desired outcomes for every position;
  • easily accessible policies, procedures, and processes that are maintained by the ones responsible for delivering them;
  • clear understanding of the teams within the organisation, their purpose, and a place to capture actions and assign responsibilities; and
  • a place to inspire contribution, acknowledge great performance, encourage ownership thinking, and capture and action ideas and resourcefulness that add value to business.

​t was with this desire, and the fact that we were frustrated with the status quo of HR, that we built the H-Me System.
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