Being bold and beautiful. the art of delegating

It's so much easier to delegate people management when you also provide the system,
 process, and support for it

Most HR software is a tool for policing compliance; with laws and regulations, or with tasks and KPIs. The issue with that is that the key to success isn't merely compliance - it's contribution.

We wanted to create a platform for people to contribute to business objectives. We wanted to create a system that encourages people to connect and engage with business objectives and find their way of contributing to them.

Modern workplaces are complex - there's many different ways people work together, as well as rigid laws that add business risks.

The challenge is in nurturing a performance culture - where the right things happen, at the right time, to the right standards.

Organisations that embrace delegation and decentralised, empowered teams typically perform better than those which operate under centralised command and control. They tend to be more innovative, responsive, have happier clients and employees, and have stronger financial results. 

We designed The H Factor around these objectives. 

We made it with the tools for compliance with Fair Work in a way that builds individual initiative, creates accountability, and creates a hub for your performance culture.

From the job offer onwards the system is designed to give everyone the tools they need to succeed. For managers, it enables a comfortable reliance on team, process, and skill.
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Lets take compliance off the table, so that the critical business conversations can be about contribution.

Automate and Simplify

Employment Offer and Contracts:  
In the H Factor, you can create a pre-defined and legally compliant offer letter templates with placeholders for specific information like salary, position details, start date, and benefits. This saves time and ensures consistency across offers.

​The Induction Activities can be easily allocated to new employees and Managers can track the progress of the new hire. Shared visibility into task status fosters transparency and accountability, encouraging the new employees to stay on track and take ownership of their deliverables. Identifying tasks that are delayed or off-track also allows Managers for early intervention to coach and guide towards the desired objectives.​Workflows are already set-up to automate repetitive tasks like sending employment offers and contracts, creating system user access for new employees, and allocating induction activities to the employees.

​Employee Induction:
Induction activities set up by managers provide new employees with a more detailed understanding of their department's policies, procedures, and expectations. It can also include job training where new employees learn the specific skills and knowledge they will need to achieve their job deliverables.

The Induction Activities can be easily allocated to new employees and Managers can track the progress of the new hire. Shared visibility into task status fosters transparency and accountability, encouraging the new employees to stay on track and take ownership of their deliverables. Identifying tasks that are delayed or off-track also allows Managers for early intervention to coach and guide towards the desired objectives.

Structured Performance Review: 
In The H Factor system, the two types of conversation are treated separately:

(1) My Deliverables is the structured review of the job deliverables, with self assessment by the employee and review of that assessment by the manager, which we recommend is held every 6 to 12 weeks, depending on the nature of the work, experience of the employee, and time the employee has held the position.
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(2) My Plan is the higher level structured review of the employees aspirations and opportunities, which we recommend is held every 6 or 12 months, depending on the career stage of the employee.

When a person is assigned to their position, the frequency for each of the reviews can be set, and the system will email reminders when each review is due. The review process is driven by the employee, and the manager can view the employees self assessment and keep private notes for their future reference. The system thus provides a guide to the conversation, and is not intended to be a replacement for the conversation.

Empower and Engage
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Delegate tasks using Teams:
Delegating tasks effectively can be a powerful tool for managers and leaders to improve productivity, empower employees, and achieve better results. This fosters trust and ownership.
Teams encourage collaboration for a project or tasks assigned to employee/s. It can be used for tracking all the activities and progress for a project or task that was assigned to employees. 

Every team member can see what others are working on, fostering collaboration and keeping everyone informed. It also helps to ensure that the team is constantly learning and improving. By reviewing progress regularly, the team can identify areas where they can improve their processes and make changes as needed.

Invest in training and development using The Codebook:
Equip employees with the skills and knowledge they need to perform their roles efficiently. This can include training on company policies, HR processes, and new technologies. Your policies, procedures and training manual can be created in The Codebook. 

Investing in training and development for your employees is not just a nice-to-have, it's a crucial component of building a successful and sustainable organisation. 

Promote open communication using Culture Survey: 
​Encourage regular communication between management and employees. The Culture survey is a tool for higher level leaders, where they can see how employees perceive the culture being fostered by those who manage them. This gives insights into the management behaviours that can be nurtured to achieve a productive and psychologically safe workplace culture.
Employees can only complete the survey once in any 3 month period. The answers to the questions are kept anonymous. They cannot be seen by managers and are only used in summary form for business reporting. This information helps management to better understand how things are going in the business - from employees perspective.

Data-Driven Decisions

Performance management:
The H Factor system tracks progress and identifies opportunities for skill development. This helps employees understand expectations and improve their performance.

Start the performance review process on the right foot by ensuring everyone understands their role and what's expected of them.

Prior the performance review conversation, employees are required to update their job deliverables and indicate how they are progressing and the status. They will engage in a collaborative discussion with their manager to review their performance against established goals, identify areas for improvement, and develop a plan to achieve success.

Leverage data analytics using Insights: 
You can use Insights to gain insights into your workforce, this includes (1)Actions Summary, (2) Outcome Deliverables current status, (3) Summary by business area of the status of outcomes deliverables, and (4) Management Culture Assessment.

Unlocking the power of delegation
Every leader relies on the performance of others, and just like a sports coach, they can't be everywhere on the field playing the game. It's so much easier if there is a process for managing people that recognises and channels their talent and capability.

WANT TO LEARN MORE? TALK WITH US

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​Check Our Free Knowledge Base

The H Factor knowledge base is a useful free resource for understanding employment best practice.

Access it from our website​.
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We'll be continually reviewing, updating, and adding to it.

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A New Payroll Solution

Payroll from just $11 per employee.

It used to be a bookkeeping process, but these days payroll requires detailed knowledge of Awards, employment standards, and Fair Work legislation.
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Outsourced Payroll is our sister company with solutions for employee rostering, payroll, salary compliance, employee entitlements, and time and attendance.

Explore The Benefits of Outsourcing Payroll